Trojan

[VincenzoGTA]

in quella finestra, Scegli il disco> premi configura> premi disabilita>applica>ok

[inesperto]

vincenzo potresti rispondere ai miei messaggi privati per cortesia

[inesperto]

allora ascoltami vincenzo mi sono uscite 14 chiavi di sistema il programma antivirus pe e un file come potential treat founds che devo fare?

[VincenzoGTA]

I programmi consigliati sono sicuri, quindi fai pulire tutto

posta quello che esce dalle scansioni, tanto per farci un' idea

[inesperto]

ecco il log

Fake Antivirus Remover 1.0.0.1019

Pattern version: 100021

Scan mode: Scan All Processes
Time elapsed: 00 minute(s), 47 second(s)

Summary
------------------------------------
Processes Detected: 1
Files Detected: 1
Folders Detected: 0
Registry Keys Detected: 0
Registry Values Detected: 0
Registry Data Detected: 14

Detailed Information
------------------------------------
Processes Detected:
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe -> Terminate (Not selected for removal.)

Files Detected:
C:\Users\hp\AppData\Local\GDIPFONTCACHEV1.DAT -> Delete (Quarantined and deleted successfully.)

Registry Data Detected:
HKCR\cplfile\shell\cplopen\command\""(Data:C:\Windows\System32\control.exe "%1",%*) -> Reset to default (Quarantined and deleted successfully.)
HKCR\htafile\shell\open\command\""(Data:C:\Windows\SysWOW64\mshta.exe "%1" %*) -> Reset to default (Quarantined and deleted successfully.)
HKCR\vbefile\shell\open\command\""(Data:"C:\Windows\System32\WScript.exe" "%1" %*) -> Reset to default (Quarantined and deleted successfully.)
HKCR\vbsfile\shell\open\command\""(Data:"C:\Windows\System32\WScript.exe" "%1" %*) -> Reset to default (Quarantined and deleted successfully.)
HKCR\wsffile\shell\open\command\""(Data:"C:\Windows\System32\WScript.exe" "%1" %*) -> Reset to default (Quarantined and deleted successfully.)
HKCR\wshfile\shell\open\command\""(Data:"C:\Windows\System32\WScript.exe" "%1" %*) -> Reset to default (Quarantined and deleted successfully.)
HKCU\Control Panel\Desktop\WallPaper(Data:C:\Users\hp\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg) -> Reset to default (Quarantined and deleted successfully.)
HKCU\Software\Microsoft\Internet Explorer\Main\Start page(Data:http://www.google.it/) -> Reset to default (Quarantined and deleted successfully.)
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Hidden(Data:2) -> Reset to default (Quarantined and deleted successfully.)
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\HideFileExt(Data:1) -> Reset to default (Quarantined and deleted successfully.)
HKLM\Software\Microsoft\Internet Explorer\Main\Start page(Data:http://g.uk.msn.com/HPCON/6) -> Reset to default (Quarantined and deleted successfully.)
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit(Data:userinit.exe) -> Reset to default (Quarantined and deleted successfully.)
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\VmApplet(Data:SystemPropertiesPerformance.exe /pagefile) -> Reset to default (Quarantined and deleted successfully.)
HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\EnableFirewall(Data:0) -> Reset to default (Quarantined and deleted successfully.)

[VincenzoGTA]

Continua con la pulizia e appena finito, riprova a postare un log di hijackthis

[inesperto]

Ti ho postato il log mi dice di riavviare... riavvio senza atttivare ripristino o lo riattivo e poi riavvio?

[VincenzoGTA]

Hai usato entrambi i tool consigliati?

[inesperto]

si anche l'altro mi dice di riavviare cosa faccio?

[VincenzoGTA]

Si, riavvia e prova a postare il log di hijackthis

[inesperto]

ma riavvio attivando il ripristino o lo lascio disattivo?

[VincenzoGTA]

Il ripristino configurazione di sistema lo riattiviamo dopo

[inesperto]

ho riavviato e riprovato con hajiacktis ma mi da lo stesso problema mi fa fare la scansione ma non mi riproduce il log...

al riavvio mi è sparito lo sfondo ora è tutto nero è normale?

[VincenzoGTA]

Reimposta lo sfondo del desktop
riabilita il ripristino configurazione di sistema

pulisci il sistema con Ccleaner
http://www.piriform.com/ccleaner/download/standard
Installa CCleaner
Durante l'installazione ti verrà chiesto di installare Google toolbar (facoltativa, meglio non installarla)
vai Avanti, alla fine dell'installazione lascia la spunta su Esegui Ccleaner.

cClicca su Avanzate
togli la spunta alla voce Cancella file in Windows Temp solo se più vecchi di 24 ore
togli la spunta alla voce Chiedi se salvare un backup dei problemi del registro
togli la spunta alla voce chiudi il programma dopo la pulizia

Clicca nel menù a sinistra su Pulizia:
windows
Internet explorer
metti la spunta su tutte le voci
Se ti da un avviso clicca OK
esplora risorse
metti la spunta su tutte le voci
sistema
metti la spunta su tutte le voci
Avanzate
metti la spunta alle voci
Vecchi dati Prefetch e
File Log IIS
Cronologia Assistenza utente
Se ti da un avviso clicca OK

Clicca su Applicazioni di fianco a windows
metti la spunta su tutte le voci presenti
Se ti da un avviso clicca OK

clicca in basso a sinistra su Analizza,
attendi la fine dell'Analisi
clicca in basso a destra su Avvia Pulizia

Terminata la pulizia, nel menù a sinistra, clicca sulla voce Registro
metti la spunta su tutte le voci alla tua sinistra e clicca su Trova Problemi
Al termine della scansione clicca su Ripara selezionati.
Questo passaggio va ripetuto più volte, fino a quando non verranno più rilevati problemi da correggere.
Una volta terminate le operazioni, chiudi CCleaner.

[inesperto]

mi dice di eseguire i backup di registro cosa clicco si o no?

[VincenzoGTA]

Clicca su no, ccleaner è sicuro, segui quanto scritto sulla procedura

consiglio di disinstallare hijackthis e usare ccleaner

[inesperto]

Si lo so cclenear lo usavo tempo fa... fatto tutto adesso mi fermo qui?

[VincenzoGTA]

Disinstallato hijackthis?
Lo sfondo del desktop lo hai reimpostato?
Ripristino configurazione di sistema?

Riavvia il pc reinstalla hijackthis
scaricalo da qui http://www.trendmicro.com/ftp/products/ ... ckThis.msi

[inesperto]

adesso ci sono riuscito ecco il log

ogfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:10:37, on 12/01/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCON/6
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCON/6
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Guida per l'accesso a Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [EPSON Stylus DX4400 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATICAE.EXE /FU "C:\Windows\TEMP\E_SFFE1.tmp" /EF "HKCU"
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/Messenger ... E_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Auto (HPAuto) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Connection Manager 4.0 Service (hpCMSrv) - Hewlett-Packard Development Company L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10583 bytes

[VincenzoGTA]

Ok, continuiamo domani ciao