problema windows 7 con compaq nc6400

[wilcoy]

Salve a tutti e soprattutto Buone Feste. ho un problema con il pc di mio figlio. ho installato windows 7 ma ho paura che non sia compatibile. mi vengono dei blue screen che dopo magari se qualcuno può darmi una mano posterò. la mia domanda attuale è questa: sul sito di HP mi sembra di aver capito che loro non supportano gli aggiornamenti driver necessaria windows 7 per questa macchina, ciò significa che non è possibile installarlo oppure semplicemente che sia possibile installarlo cercando dei driver in altra maniera?
intanto di nuovo auguri a tutti.

[crazy.cat]

Puoi provare sui siti dei produttori delle singole componenti, se trovi qualcosa di aggiornato, ma il pc è molto vecchio ed è forse difficile trovare tutto quello che ti serve.

[wilcoy]

Grazie Crazy posto il problema che evidenzia il sistema dopo il riavvio in safe mode:

Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.256.1
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 7a
BCP1: C0415A78
BCP2: C000000E
BCP3: 1B4EA860
BCP4: 82B4FBEC
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\010512-15958-01.dmp
C:\Windows\Temp\WER-29920-0.sysdata.xml

Leggere l'informativa sulla privacy online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0410

Se l'informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt


qualcuno Riesce a capire quale o quali drivers mancano?

Ciao e buona Befana a tutti!

[crazy.cat]

qualcuno Riesce a capire quale o quali drivers mancano?

No.
Prova con questo programma http://www.MegaLab.it/4734/scopri-chi-p ... di-windows se ottieni qualche nome di file.

[wilcoy]

Posto l'analisi di whocrasched:

windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 1064755200 total
VM: 2147352576, free: 1988444160



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Fri 06/01/2012 18:44:00 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010612-18049-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEEF4)
Bugcheck code: 0xF4 (0x3, 0xFFFFFFFF854A8D40, 0xFFFFFFFF854A8EAC, 0xFFFFFFFF82A4FD60)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 06/01/2012 18:44:00 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0xF4 (0x3, 0xFFFFFFFF854A8D40, 0xFFFFFFFF854A8EAC, 0xFFFFFFFF82A4FD60)
Error: CRITICAL_OBJECT_TERMINATION
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe CRITICAL_OBJECT_TERMINATION




On Thu 05/01/2012 17:08:41 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010512-15958-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEEF4)
Bugcheck code: 0x7A (0xFFFFFFFFC0415A78, 0xFFFFFFFFC000000E, 0x1B4EA860, 0xFFFFFFFF82B4FBEC)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Thu 05/01/2012 13:00:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010512-20436-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEEF4)
Bugcheck code: 0x7A (0xFFFFFFFFC0415518, 0xFFFFFFFFC000000E, 0x11095860, 0xFFFFFFFF82AA31C7)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 04/01/2012 14:19:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010512-26067-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEEF4)
Bugcheck code: 0x7A (0xFFFFFFFFC0414E80, 0xFFFFFFFFC000009D, 0x5064860, 0xFFFFFFFF829D0DE3)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 04/01/2012 13:15:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010412-26660-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEEF4)
Bugcheck code: 0x7A (0xFFFFFFFFC0414DA8, 0xFFFFFFFFC000000E, 0x9F1E860, 0xFFFFFFFF829B58C6)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 03/01/2012 08:26:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010412-34679-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEEF4)
Bugcheck code: 0xF4 (0x3, 0xFFFFFFFF91A7A570, 0xFFFFFFFF91A7A6DC, 0xFFFFFFFF82A29D60)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 03/01/2012 08:19:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010312-26629-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x79170)
Bugcheck code: 0x7A (0xFFFFFFFFC0466DC8, 0xFFFFFFFFC00000C0, 0xF0E860, 0xFFFFFFFF8CDB9170)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: dxgkrnl.sys Microsoft Corporation KERNEL_DATA_INPAGE_ERROR




On Tue 03/01/2012 08:14:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010312-26036-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEEF4)
Bugcheck code: 0xF4 (0x3, 0xFFFFFFFF91ABCD40, 0xFFFFFFFF91ABCEAC, 0xFFFFFFFF82A26D60)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

9 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)

ntkrpamp.exe

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[crazy.cat]

Se almeno in modalità provvisoria riesci a partire prova ad installare gli ultimi driver per la tua scheda video e le directx più aggiornate.

[wilcoy]

scusa crazy, si in modalità provvisoria riesco a partire, ma dove trovo i driver della scheda video? su hp? e poi in che cartella li devo installare? stessa domanda per le directx.
Ciao e Grazie

[crazy.cat]

ma dove trovo i driver della scheda video?

Dovrebbe essere una ati, la cerchi sul sito di ati/amd http://support.amd.com/us/gpudownload/Pages/index.aspx anche se c'è il rischio che ti rimandino proprio al sito di hp.

e poi in che cartella li devo installare?

Sono dei setup da lanciare, si arrangiano loro a installare non devi scegliere ninte.

stessa domanda per le directx.

Le directx le prendi da qui
http://www.microsoft.com/downloads/it-i ... laylang=it

[Sabbb]

NB. Se hai solo il tuo computer a disposizione,devi riavviare si,in modalità provvisoria ;ma in modalità provvisoria con rete ,altrimenti non puoi scaricare un bel niente