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[VIRUS] - Pc instabile

Un virus si è intromesso nel tuo computer? Vuoi navigare in tutta sicurezza? Sono sicure le transazione online? Come impedire a malintenzionati di intromettersi nel tuo pc? Come proteggere i tuoi dati? Qui trovi le risposte a queste ed altre domande

[VIRUS] - Pc instabile

Messaggioda solidsnake87 » mer feb 16, 2011 10:22 pm

Salve sto facendo assistenza ad un pc, con Windows VISTA, che ha dei virus. Il principale comportamento strano è che è tutto molto lento, e firefox si blocca. Appena si apre, compare la clessidra e poi nn risponde; posso aggiungere che ci sono delle barre tipo yahootolbar, ecc...magari una delle infezioni le ha messe.
Io ho già provato a fare molte scansioni con programmi quali Superantispyware e malware bytes. Hanno trovato delle cose ma il problema c'è ancora.
Dato che putroppo è un'assistenza remota, non posso intervenire direttamente sul pc, cioè non posso fare le operazioni in modalità provvisoria.
Ho utilizzato inoltre i tools Vundofix e combofix, ma pare che non abbiano trovato più nulla.
L'ultima cosa che ho provato, è stato Hijackthis, e ho fatto Do a complete system scan and save log file.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:42:20, on 16.02.2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
C:\Program Files\TOSHIBA\Toshiba Online Product Information\TOPI.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\avmwlanstick\FRITZWLANMini.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\PixArt\Pac207\Monitor.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Netzmanager\netzmanager.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Alba\Downloads\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource= ... =CT2269050
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: DVDVideoSoft Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVDV.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Anmelde-Hilfsprogramm - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live

\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: DVDVideoSoft Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVDV.dll
O3 - Toolbar: DVDVideoSoft Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVDV.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Toshiba TEMPO] C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
O4 - HKLM\..\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe
O4 - HKLM\..\Run: [AVMWlanClient] C:\Program Files\avmwlanstick\FRITZWLANMini.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Monitor] C:\Windows\PixArt\PAC207\Monitor.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [InfoCockpit] C:\Program Files\T-Online\T-Online_Software_6\Info-Cockpit\IC_START.EXE /nosplash (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [T-Online_Software_6\WLAN-Access Finder] C:\Program Files\T-Online\WLAN-Access Finder\ToWLaAcF.exe /StartMinimized (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [InfoCockpit] C:\Program Files\T-Online\T-Online_Software_6\Info-Cockpit\IC_START.EXE /nosplash (User 'Default user')
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Startup: Netzmanager.lnk = C:\Program Files\Netzmanager\netzmanager.exe
O4 - Startup: TRDCReminder.lnk = C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component

\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: Nach Microsoft E&xel exportieren - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: In Blog veröffentlichen - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: In Windows Live Writer in Blog veröffentliche&n - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer

\WriterBrowserExtension.dll
O9 - Extra button: eBay - Der weltweite Online Marktplatz - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/707-44556-9400-3/4 (file

missing)
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer

\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer

\skypeieplugin.dll
O9 - Extra button: Amazon.de - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.de/exec/obidos/redire ... &site=home

(file missing)
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Monopoly/Images/stg_drm.ocx
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/Messenger ... E_UNO1.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Monopoly/Images/armhelper.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Avira AntiVir Planer (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVM WLAN Connection Service - AVM Berlin - C:\Program Files\avmwlanstick\WlanNetService.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: AVM FRITZ!web Routing Service (de_serv) - Unknown owner - C:\Program Files\Common Files\AVM\de_serv.exe (file missing)
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search

\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exe
O23 - Service: Netzmanager Infrastruktur Informationssystem Dienst (Netzmanager Service) - Deutsche Telekom AG - C:\Program Files\Netzmanager

\NMInfraIS2\Netzmanager_Service.exe
O23 - Service: Notebook Performance Tuning Service (TempoMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TempoSVC.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - c:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - c:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10966 bytes


Per favore potete gentilmente dare una controllata a questo log per dirmi le cose da cancellare con quel programma? Sono disperato per favore, se potete aiutatemim anche perché non sò cosa cancellare.
Grazie dell'attenzione
Saluti
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solidsnake87
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Messaggi: 67
Iscritto il: sab dic 30, 2006 4:46 pm
Località: Torino

Re: [VIRUS] - Pc instabile

Messaggioda crazy.cat » gio feb 17, 2011 5:32 am

Le toolbar che si vedono sono tutte di programmi regolari, vai nella lista delle applicazioni installate e vedi quali trovi per poterle disinstallare.
In particolare la google toolbar.
Di cose pericolose non se ne vedono.
Se è un problema solo di firefox prova a crearti un nuovo profilo http://www.MegaLab.it/2547/gestire-i-profili-di-firefox e vedere se con questo navighi.
Quando i molti governano, pensano solo a contentar sé stessi, si ha allora la tirannia più balorda e più odiosa: la tirannia mascherata da libertà.
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crazy.cat
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Messaggi: 30959
Iscritto il: lun gen 12, 2004 1:38 pm
Località: Mestre


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