servizi Xp scomparsi

[ousitanio]

ciao a tutti ho bisogno di informazioni:
quest'oggi dovendo usare il ripristino configurazione di sistema di Xp ho fatto l'infelice scoperta di non avere più nessun servizio di Windows...se faccio trova mi esce solo il cagnolino ma non compaiono le stringhe dove inserire cosa trovare, se faccio ripristino di sistema mi esce una finestra bianca, non funziona più media player ect.
Secondo voi è una cosa grave o mi è possibile riparare questa cosa?

[Palpas]

Si, è una cosa grave...potrebbe essere anche un virus.
Mi posti intanto un log di hijackthis?

[ousitanio]

Ecco il log...

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 15.39.24, on 07/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\ASUS\ASUS Data Security Manager\ADSMSrv.exe
C:\Programmi\ATKGFNEX\GFNEXSrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Programmi\Elantech\ETDCtrl.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\AmIcoSingLun\AmIcoSinglun.exe
C:\Programmi\ASUS\ATK Hotkey\MsgTranAgt.exe
C:\Programmi\ASUS\ATK Hotkey\HControlUser.exe
C:\Programmi\ASUS\ATK Hotkey\HControl.exe
C:\Programmi\ASUS\ATKOSD2\ATKOSD2.exe
C:\Programmi\ASUS\Wireless Console 3\wcourier.exe
C:\Programmi\ASUS\Power4 Gear\BatteryLife.exe
C:\Programmi\ASUS\ASUS Live Update\ALU.exe
C:\Program Files\ASUS\Net4Switch\Net4Switch.exe
C:\Programmi\ASUS\ATK Media\DMedia.exe
C:\Programmi\ASUS\ASUS Data Security Manager\ADSMTray.exe
C:\Programmi\ASUS\Splendid\ACMON.exe
C:\Programmi\File comuni\Nikon\Monitor\NkMonitor.exe
C:\Programmi\Avira\AntiVir Desktop\avgnt.exe
C:\Programmi\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\SRS Labs\SRS Premium Sound\SRSPremiumSoundBig_Small.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\TomTom HOME 2\TomTomHOMERunner.exe
C:\WINDOWS\system32\ACEngSvr.exe
C:\Programmi\ASUS\ATK Hotkey\ATKOSD.exe
C:\Programmi\IObit\Advanced SystemCare 3\AWC.exe
C:\Programmi\ASUS\ATK Hotkey\KBFiltr.exe
C:\Programmi\ASUS\ATK Hotkey\WDC.exe
C:\Programmi\File comuni\ArcSoft\Connection Service\Bin\ACService.exe
C:\Programmi\Avira\AntiVir Desktop\avguard.exe
C:\Programmi\File comuni\MAGIX Services\Database\bin\FABS.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\Avira\AntiVir Desktop\avshadow.exe
C:\Programmi\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
C:\Programmi\SRS Labs\SRS Premium Sound\SRS_VolSync.exe
C:\Programmi\TomTom HOME 2\TomTomHOMEService.exe
C:\Programmi\Avira\AntiVir Desktop\avmailc.exe
C:\Programmi\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Restore\rstrui.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Programmi\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virgilio.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ETDWare] C:\Programmi\Elantech\ETDCtrl.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AmIcoSinglun] C:\Programmi\AmIcoSingLun\AmIcoSinglun.exe
O4 - HKLM\..\Run: [MsgTranAgt] C:\Programmi\ASUS\ATK Hotkey\MsgTranAgt.exe
O4 - HKLM\..\Run: [HControlUser] C:\Programmi\ASUS\ATK Hotkey\HControlUser.exe
O4 - HKLM\..\Run: [ATKHOTKEY] C:\Programmi\ASUS\ATK Hotkey\HControl.exe
O4 - HKLM\..\Run: [ATKOSD2] C:\Programmi\ASUS\ATKOSD2\ATKOSD2.exe
O4 - HKLM\..\Run: [Wireless Console 3] C:\Programmi\ASUS\Wireless Console 3\wcourier.exe
O4 - HKLM\..\Run: [Power4Gear] C:\Programmi\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programmi\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [Net4Switch] C:\Program Files\ASUS\Net4Switch\Net4Switch.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Programmi\ASUS\ATK Media\DMedia.exe
O4 - HKLM\..\Run: [ASUS Camera ScreenSaver] C:\WINDOWS\AsScrProlog.exe
O4 - HKLM\..\Run: [ADSMTray] C:\Programmi\ASUS\ASUS Data Security Manager\ADSMTray.exe
O4 - HKLM\..\Run: [ACMON] C:\Programmi\ASUS\Splendid\ACMON.exe
O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Programmi\File comuni\Nikon\Monitor\NkMonitor.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Programmi\Nikon\Nikon Message Center 2\NkMC2.exe -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Programmi\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Programmi\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SRS Premium Sound] "C:\Programmi\SRS Labs\SRS Premium Sound\SRSPremiumSoundBig_Small.exe" /hideme
O4 - HKCU\..\Run: [swg] "C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Programmi\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Programmi\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: FancyStart daemon.lnk = ?
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O20 - Winlogon Notify: Aspwdflt - C:\Programmi\ASUS\ASUS Data Security Manager\ASPWDFLT.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Programmi\File comuni\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: ADSM Service (ADSMService) - ASUSTek Computer Inc. - C:\Programmi\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Programmi\ATKGFNEX\GFNEXSrv.exe
O23 - Service: FABS - Helping agent for MAGIX media database (Fabs) - MAGIX AG - C:\Programmi\File comuni\MAGIX Services\Database\bin\FABS.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Programmi\File comuni\MAGIX Services\Database\bin\fbserver.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Programmi\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NMSAccess - Unknown owner - C:\Programmi\CDBurnerXP\NMSAccessU.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Programmi\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
O23 - Service: SRS Volume Sync Service (SRS_VolSync_Service) - SRS Labs, Inc. - C:\Programmi\SRS Labs\SRS Premium Sound\SRS_VolSync.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Programmi\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - Unknown owner - C:\Programmi\TuneUp Utilities 2010\TuneUpDefragService.exe (file missing)

--
End of file - 11366 bytes

[Palpas]

il log è pulito: non ci sono virus
A questo punto è difficile capire, la cosa più sensata da fare è il ripristino di configurazione di sistema...ma visto che non riesci a farlo in modalità normale, prova a farlo in modalità provvisoria...

Prima pero toglimi due dubbi: quando avvii media player (che hai detto non funziona), che errore da? E poi, se da Esegui lanci services.msc, i servizi compaiono?

[ousitanio]

Media player proprio non si apre nemmeno e lanciando services.msc non compare nessun servizio...

[Palpas]

avvia in modalità provvisoria e prova a fare il ripristino configurazione di sistema

[ousitanio]

So che può sembrare strano ma non l'ho mai fatto, come devo procedere?
Grazie per la tua pazienza.

[Palpas]

So che può sembrare strano ma non l'ho mai fatto, come devo procedere?
Grazie per la tua pazienza.

appena acceso il pc inizia a premere ripetutamente il tasto F8 finquando non compare il menu di avvio del sistema operativo, quindi scegli Modalità provvisoria.

[ousitanio]

Ok! Risolto il problema...grazie 1000 dei consigli...ciao!

[Palpas]

di nulla, figurati