errore alla chiusura di windows "Kernel apc during exit"

[paolo.]

..è da un po di giorni che alla chiusura d windows mi compare una schermata blu con il messaggio:Kernel APC_during exit" dicendomi di controllare che il nuovo hardware o software installato correttamente.L'ultimo programa che ho installato è un gioco ma sarà stato minimo 3 settimane fa.. ....non so ..consigli??..Grazie in anticipo x le eventuali risposte

[gioia271965]

[ciao] ..è da un po di giorni che alla chiusura d windows mi compare una schermata blu con il messaggio:Kernel APC_during exit" dicendomi di controllare che il nuovo hardware o software installato correttamente.L'ultimo programa che ho installato è un gioco ma sarà stato minimo 3 settimane fa.. ....non so ..consigli??..Grazie in anticipo x le eventuali risposte

Tutto può essere. Controlla nel visualizzatore eventi di sistema per vedere di che genere di errore si tratta. In ultima analisi prova a disinstallare il gioco e ad usare il pc normalmente per vedere cosa succede. A me questa situazione si è creata con un programma di grafica, tempo fà. E si trattava di un programma strausato da anni senza problemi.

[crazy.cat]

vedere di che genere di errore si tratta.

Sarebbe più interessante che ci fosse un riferimento ad un file particolare, magari un qualche driver da aggiornare (X paolo: hai fatto l'aggiornamento dei driver del tuo pc?)

(manca forse un pending nel messaggio d'errore?)

[paolo.]

Scusate se vi rispondo adesso solo che il problema mi si è riverificato solo l'altro ieri e ho colto l'occasione x copiare il messaggio d'errore che vi scrivo:
"Si è verificato un errore e Windows è stato arrestato per impedire danni al computer KERNEL_APC_PENDING_DURING_EXIT
Verificare che tutto il nuovo hardware o software sia installato correttamente.Se si tratta di una nuova installazione, richiedere al produttore dell'hardware o del software i necessari agggiornamenti a Windows.
Se il problema persiste,disattivare o rimuovere l'hardware o il software di nuova installazione.Disattivare nel BIOS le opzioni relative alla memoria quali cache o shadowing.Per utilizzare la modalità provvisoria allo scopo di rimuovere o disattivare i componenti, riavviare il computer, premere F8 per selezionare la modalità provvisoria
Info tecniche:
XXXSTOP: 0X00000020(0X85309D34,0XFFFFFFFC,0X00000000,0X00000000)
Inizio creazione immagine della memoria fisica sul disco
Scaricamento della mem fisica completato"

Giunto a questo punto anche spegnendo il tasto di accensione del computer(che si spegne), rimane la scritta e quindi è necessaria un violento spegnimento della ciabatta x l'energia elettrica.Potrebbe trattarsi di un virus??.. ..non so se avete risposte grazie in anticipo ...

[Uomo_Senza_Sonno]

otrebbe trattarsi di un virus?

Probabile, ma prima fai un controllo preliminare con Windows debugger o Whocrashed, così almeno si vede l'origine del conflitto. In questo modo si cerca di restringere il campo di ricerca

[paolo.]

Grazie della risp..ma scusa la mia ignoranza..ma una volta scaricato qsto programma cosa dovrei fare???

[Al3x]

rimane la scritta e quindi è necessaria un violento spegnimento della ciabatta x l'energia elettrica

problema a parte, per lo spegnimento del pc in caso di freeze è meglio usare la funzione di spegnimento forzato dell'alimentatore che si ottiene tenendo premuto per più di 5 secondi l'interruttore di accensione del computer

[Uomo_Senza_Sonno]

Grazie della risp..ma scusa la mia ignoranza..ma una volta scaricato qsto programma cosa dovrei fare???

Beh.. Intallarlo... ed usarlo!!
A parte gli scherzi, per il windows debugger devi fare così: al suo avvio vai in file->open crashdump; da qui ti porti in C:\Windows\minidump e apri i file/files presenti. Dopo aver caricato i simboli fai click sulla voce analyse -v e poi posti il log generato
Per Whocrashed leggi bene l'articolo di cui ho postato il link

[paolo.]

Grazie mille "uomo senza sonno"...ho fatto la scansione con WhoCrashed e questo è il report che mi ha dato:

On Tue 16/03/2010 18.32.05 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x8526A714, 0xFFFFFFFF, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini031610-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Mon 15/03/2010 12.26.54 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x85C02B2C, 0xFFFFFFF8, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini031510-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Fri 12/03/2010 16.59.25 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x85309D34, 0xFFFFFFFC, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini031210-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Sun 07/03/2010 18.07.42 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x84FD8D24, 0xFFFFFFFB, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini030710-02.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Sun 07/03/2010 11.11.42 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x85243A20, 0xFFFFFFFF, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini030710-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Tue 02/03/2010 18.27.29 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x85B708F8, 0xFFFFFFFF, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini030210-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Mon 01/03/2010 21.41.35 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x85B79A44, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini030110-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Sun 14/02/2010 19.47.43 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x87403E5C, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini021410-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Thu 11/02/2010 21.30.26 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x853F7A74, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini021110-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Sat 06/02/2010 20.49.50 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x85869144, 0xFFFFFFFC, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini020610-02.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Sat 06/02/2010 12.39.32 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x8562250C, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini020610-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Sat 23/01/2010 8.17.26 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x85B42EB4, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini012310-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Thu 31/12/2009 20.06.06 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x8546178C, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini123109-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Wed 25/11/2009 16.00.43 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x856EE914, 0xFFFFFFF9, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini112509-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Sun 15/11/2009 9.26.43 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x858F5CA4, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini111509-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Fri 30/10/2009 17.14.29 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x86F0843C, 0xFFFFFFFF, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini103009-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Wed 21/10/2009 14.47.10 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x85095254, 0xFFFFFFFF, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini102109-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Tue 20/10/2009 9.26.53 your computer crashed
This was likely caused by the following module: cmdguard.sys
Bugcheck code: 0x20 (0x8575B404, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini102009-01.dmp
file path: C:\WINDOWS\system32\drivers\cmdguard.sys
product: COMODO Internet Security Sandbox Driver
company: COMODO
description: COMODO Internet Security Sandbox Driver



On Sun 02/11/2008 14.44.32 your computer crashed
This was likely caused by the following module: nv4_disp.dll
Bugcheck code: 0x1000008E (0xC0000005, 0xBF9F70D4, 0xB8450210, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini110208-01.dmp
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 78.01
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 78.01



On Sun 05/10/2008 18.59.38 your computer crashed
This was likely caused by the following module: slnthal.sys
Bugcheck code: 0x1000007E (0xC0000005, 0xB4972C3E, 0xB899FCA0, 0xB899F99C)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini100508-01.dmp
file path: C:\WINDOWS\system32\drivers\slnthal.sys
product: Modem
company:
description: HAL driver



On Thu 02/10/2008 20.07.53 your computer crashed
This was likely caused by the following module: avipbb.sys
Bugcheck code: 0x20 (0x866D119C, 0xFFFFFFFF, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini100208-01.dmp
file path: C:\WINDOWS\system32\drivers\avipbb.sys
company: Avira GmbH
description: Avira Driver for RootKit Detection



On Mon 29/09/2008 17.46.31 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x20 (0x84F0AA24, 0xFFFFFFFB, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini092908-01.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Sistema operativo Microsoft® Windows®
company: Microsoft Corporation
description: Sistema e kernel NT
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Mon 22/09/2008 15.39.29 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x20 (0x84F7B13C, 0xFFFFFFFE, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini092208-01.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Sistema operativo Microsoft® Windows®
company: Microsoft Corporation
description: Sistema e kernel NT
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Sat 13/09/2008 21.37.54 your computer crashed
This was likely caused by the following module: rdbss.sys
Bugcheck code: 0x20 (0x84C519BC, 0xFFFFFFFB, 0x0, 0x0)
Error: KERNEL_APC_PENDING_DURING_EXIT
Dump file: C:\WINDOWS\Minidump\Mini091308-01.dmp
file path: C:\WINDOWS\system32\drivers\rdbss.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Redirected Drive Buffering SubSystem Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Mon 07/07/2008 18.30.13 your computer crashed
This was likely caused by the following module: nv4_disp.dll
Bugcheck code: 0xEA (0x851A6020, 0x85DA1B48, 0x855CE680, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
Dump file: C:\WINDOWS\Minidump\Mini070708-01.dmp
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 78.01
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 78.01




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

25 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

...devo dedurre che il problema è di Comodo???...Thanks..

[Berga95]

X favore, usa la funzione log per allegare questi report!
(comunque è colpa di comodo... )

[Uomo_Senza_Sonno]

X favore, usa la funzione log per allegare questi report!

In effetti è più comodo leggere i posts.. fai così

Codice: Seleziona tutto

[LOG]inserisci qui il testo[/LOG]

per quanto riguarda i crash, prova a disabilitare il firewall per un po' di tempo, e verifica se si presentano nuovi crash di sistema. Nel caso dovessero generarsene altri passiamo ad una verifica con combofix