Dear Alfonso,
Thank you for contacting us about AutoPatcher.
I am sorry for the inconvenience caused. I would like to provide you with more information on our position.
It is our policy that the distribution of supplemental code such as hotfixes, security updates, and service packs is discouraged. This policy is in place due to concern for the safety and security of our customers, as we can only guarantee the download’s contents when it comes from a Microsoft web site. Distribution of these materials without permission is also an infringement of our copyright.
We try and contact anyone who is in violation of our policy as soon as we can, once we are aware of what they are doing. AutoPatcher is not the only company we have contacted.
We recommend that our customers sign up for Microsoft Update (MU) and enable Automatic Update functionality to receive all updates directly from us. In addition, we have enterprise services such as Windows Server Updates Services (WSUS) that we recommend our enterprise customers to use.
We provide this guidance as it is common to see email scams encouraging people to download our latest patches, but the URL takes them to sites where they are actually exposed to malware. In order to ensure that customers are getting actual Microsoft updates and not malware, we recommend customers get their updates directly from us.
On a separate note, we have noted that you reside in Italy. For more information, you may wish to contact your local Microsoft office on the following website as they may be able to provide more information;
http://www.microsoft.com/worldwide/phon ... ntry=Italy I hope this information has answered your query, but if you have any more questions please call us on 0870 60 10 100. Our lines are open from 8am to 6pm, Monday to Friday, excluding public holidays. If you still have any more questions, please reply to this email.
Many thanks for contacting us.
Kind regards,
PADMAVATHI LAKSHMAN
Customer Service Professional
Microsoft Customer Services
Protect your PC: Microsoft® recommends that you protect your PC from Viruses and security threats.
Please visit our website
http://www.microsoft.com/uk/security/protect/alert.mspx