Errore windows (explorer.exe)

[Zycra217]

Ciao a tutti

Quando clicco col tasto destro sulla icona di un video esce il seguente mesaggio di errore


e poi explorer.exe fa crash... cosa significa?

[superbud92]

Ciao,mi potresti dire quale è il tuo OS?
Come spiegazione,potrebbe trattarsi di un problema di codec,prova a rimuoverli e poi a riinstallarli.
Potrebbe anche essere la visualizzazione in anteprima del video a entrare in conflitto con explorer.exe,prova a disabilitarla.
Su questo topic,inoltre,si discute dello stesso problema.
Non escluderei poi anche un problema alle RAM,potrebbe essere danneggiato un blocco di memoria,prova anche ad eseguire un memtest.

[Zycra217]

il mio OS è windows xp service pack 3, pentium 4 3.00 ghz 2gb di ram

[Zycra217]

Vi allego il log di hijackthis

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14.15.12, on 26/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.21283)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Programmi\Google\Update\1.2.183.23\GoogleCrashHandler.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Programmi\File comuni\Nero\Lib\NMIndexingService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\PixArt\PAC207\Monitor.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\ScanSoft\OmniPageSE\opware32.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\File comuni\Nero\Lib\NMIndexStoreSvr.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\Programmi\Pando Networks\Media Booster\PMB.exe
C:\Programmi\RocketDock\RocketDock.exe
C:\Programmi\Alwil Software\Avast4\ashSimpl.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.lphant.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://login.live.com/ppsecure/sha1auth.srf?lc=1040
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Messenger Plus Live Italy Toolbar - {08d495ab-a86c-47b0-82ef-da87bf92f730} - C:\Programmi\Messenger_Plus_Live_Italy\tbMes1.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Programmi\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmi\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Programmi\Free Download Manager\iefdm2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Programmi\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Programmi\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programmi\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Messenger Plus Live Italy Toolbar - {08d495ab-a86c-47b0-82ef-da87bf92f730} - C:\Programmi\Messenger_Plus_Live_Italy\tbMes1.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Programmi\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [fssui] "C:\Programmi\Windows Live\Family Safety\fsui.exe" -autorun
O4 - HKLM\..\Run: [Monitor] C:\WINDOWS\PixArt\PAC207\Monitor.exe
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Programmi\File comuni\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Omnipage] C:\Programmi\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmi\File comuni\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [UIWatcher] C:\Programmi\Ashampoo\Ashampoo UnInstaller 4\UIWatcher.exe
O4 - HKCU\..\Run: [FileHippo.com] "C:\Programmi\FileHippo.com\UpdateChecker.exe" /background
O4 - HKCU\..\Run: [Pando Media Booster] C:\Programmi\Pando Networks\Media Booster\PMB.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Programmi\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [TrueTransparency] "C:\Programmi\TrueTransparency\TrueTransparency.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MsnMsgr] "C:\Programmi\Windows Live\Messenger\MsnMsgr.Exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Scarica con Free Download Manager - file://C:\Programmi\Free Download Manager\dllink.htm
O8 - Extra context menu item: Scarica i video con Free Download Manager - file://C:\Programmi\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Scarica selezionati con Free Download Manager - file://C:\Programmi\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Scarica tutto con Free Download Manager - file://C:\Programmi\Free Download Manager\dlall.htm
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.4.1.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/IT-IT/a-U ... E_UNO1.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - (no file)
O20 - AppInit_DLLs: C:\PROGRA~1\LPHANT~1\MediaBar\\DataMngr\datamngr.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Programmi\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Programmi\File comuni\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Servizio di Google Update (gupdate1c98e02c44fb3aa) (gupdate1c98e02c44fb3aa) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: Turbine Message Service - Live (LiveTurbineMessageService) - Unknown owner - C:\Programmi\Turbine\Turbine Download Manager\TurbineMessageService.exe (file missing)
O23 - Service: Turbine Network Service - Live (LiveTurbineNetworkService) - Unknown owner - C:\Programmi\Turbine\Turbine Download Manager\TurbineNetworkService.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Programmi\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Programmi\File comuni\Nero\Lib\NMIndexingService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe

--
End of file - 12770 bytes

[Zycra217]

risolto cambiando il lettore predefinito... non c'è un altro modo per sistemare questo problema?

[The Doctor]

risolto cambiando il lettore predefinito... non c'è un altro modo per sistemare questo problema?

Hai provato a disinstallare e reinstallare il lettore che ti genera il problema magari con l'ultima versione?

[Zycra217]

provo e vi faccio sapere ho windows media player