ERRORE IN APERTURA O VIRUS?

[jt]

Ciao, ogni volta che avvio il pc (ho win xip home), mi appare una finestra.

Nel titolo in blu dice: PSG.EXE - IMPOSSIBILE INDIVIDUARE UNA COMPONENTE

Nel corpo del messaggio in grigio dice: Impossibile avviare l'applicazione specificata. rpt.dll non è stato trovato. Una nuova instalazzazione dell'applicazione potrebbe risolvere il problema.

COSA PUO' ESSERE? E DA COSA E' CAUSATO?

Sono 2 giorni che ci sbatto la testa e non riesco a venirne a capo!!

Grazie

[ste_95]

Scarica HijackThis
Salvalo in una cartella (non aprirlo direttamente, sennò non farà i backup!)
Apri l'eseguibile
Clicca quindi su "Do a System Scan and Save a Logfile"
Attendi che finisca la scansione
Quindi copia il contenuto del blocco note qui sul forum.

[jt]

Ciao grazie x la risposta.
Cosa significa che non devo aprirlo direttamente?

[jt]

ho fatto la scansione e mi ha trovato delle cose, ma tra queste ci sono degl ieseguibili del mio antivirus....devo selezionare a mano?

[ste_95]

Posta il log.

[jt]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17.05.16, on 02/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Programmi\F-Secure\Anti-Virus\fsgk32st.exe
C:\Programmi\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Programmi\F-Secure\Anti-Virus\FSGK32.EXE
C:\Programmi\F-Secure\Common\FSMA32.EXE
C:\Programmi\F-Secure\Anti-Virus\fssm32.exe
C:\Programmi\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\SAgent4.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\F-Secure\Common\FCH32.EXE
C:\Programmi\F-Secure\Common\FAMEH32.EXE
C:\Programmi\F-Secure\Anti-Virus\fsqh.exe
C:\Programmi\F-Secure\Anti-Virus\fsrw.exe
C:\Programmi\F-Secure\Common\FNRB32.EXE
C:\Programmi\F-Secure\FWES\Program\fsdfwd.exe
C:\Programmi\F-Secure\Common\FIH32.EXE
C:\WINDOWS\Explorer.EXE
C:\Programmi\F-Secure\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\S3trayp.exe
C:\Programmi\F-Secure\Common\FSM32.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\WINDOWS\vsnpstd.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\Java\jre1.6.0_03\bin\jusched.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\F-Secure\ANTI-S~1\fsaw.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\F-Secure\FSGUI\fsguidll.exe
C:\Programmi\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Windows Live Toolbar\msn_sl.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://it.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: Multi_Media_Italy Toolbar - {2e6f36ce-1217-4ba1-982f-24560c0eb677} - C:\Programmi\Multi_Media_Italy\tbMul1.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Multi_Media_Italy Toolbar - {2e6f36ce-1217-4ba1-982f-24560c0eb677} - C:\Programmi\Multi_Media_Italy\tbMul1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {f5c93451-2609-4723-a053-5c19516be1a8} - (no file)
O3 - Toolbar: Multi_Media_Italy Toolbar - {2e6f36ce-1217-4ba1-982f-24560c0eb677} - C:\Programmi\Multi_Media_Italy\tbMul1.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [S3Trayp] S3trayp.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Programmi\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Programmi\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ToolSicuro] C:\Programmi\ToolSicuro\SysRep.exe
O4 - HKLM\..\Run: [ProtezionefiData] C:\Programmi\ProtezionefiData\pgs.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [1Srv32] C:\Programmi\Spytech Software\Spytech SpyAgent\SpyAgent4.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Programmi\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Programmi\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /M "Stylus Photo RX420" /EF "HKCU"
O4 - HKCU\..\Run: [updateMgr] C:\Programmi\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: F-Secure Automatic Update.lnk = C:\Programmi\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
O8 - Extra context menu item: &Block this popup - C:\Programmi\F-Secure\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Programmi\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Programmi\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Programmi\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by143fd.bay143.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/ ... 586-jc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZI ... b56649.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Ba ... b57213.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{76D4ABA5-B912-41E4-A651-6D428F722097}: NameServer = 85.37.17.42 85.38.28.87
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Programmi\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - F-Secure Automatic Update - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Programmi\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Programmi\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Programmi\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Programmi\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Programmi\F-Secure\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: service - Unknown owner - C:\WINDOWS\SERVICE.EXE (file missing)
O23 - Service: Epson Printer Status Agent4 (StatusAgent4) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\SAgent4.exe

--
End of file - 11606 bytes

[ste_95]

Seleziona queste voci e premi fix checked in basso:

O23 - Service: service - Unknown owner - C:\WINDOWS\SERVICE.EXE (file missing)
O2 - BHO: (no name) - {f5c93451-2609-4723-a053-5c19516be1a8} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

Poi segui le istruzioni di questo articolo:

http://www.MegaLab.it/2805

[jt]

Grazie ancora per l'aiuto.
Forse faccio prima a formattare, dato che non c'è, da quanto ho capito, un programma che possa risolvere questo problema o i problemi, definitivamente.