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OPZIONI INTERNET NON SI APRE

MessaggioInviato: mer mar 02, 2011 2:43 pm
da GIULIO BASSI
Ciao a tutti,
ho un problema che non riesco a risolvere ..... le ho provate tutte ma niente ... potete aiutarmi?
PROBLEMA
La finestra delle OPZIONI INTERNET di internet explorer non si apre (nè dal browser nè dal pannello di controllo) ..... ho provato a far girare un antivirus ma non trova niente ..... ho provato con HijackThis ma niente ...... ho provato con "Malwarebytes' Anti-Malware" mi ha trovato due minaccie ma anche dopo averle rimosse nulla ......... sul web ho trovato questo messaggio (http://www.pianetatech.it/internet/guid ... e-piu.html) ma non trovo la chiave del registro a cui si riferisce il messaggio.
mi sapete aiutare?
ciao
Giulio

Re: OPZIONI INTERNET NON SI APRE

MessaggioInviato: mer mar 02, 2011 3:00 pm
da Berga95
GIULIO BASSI ha scritto:ho provato con HijackThis ma niente ...... ho provato con "Malwarebytes' Anti-Malware" mi ha trovato due minaccie ma anche dopo averle rimosse nulla

Puoi allegare (con il tag MEMO) questi ultimi due log?

Re: OPZIONI INTERNET NON SI APRE

MessaggioInviato: gio mar 03, 2011 12:05 pm
da GIULIO BASSI
nel frattempo ho provato ancora .... ma non ho risolto il problema .... ecco l'ultimo log
ciao e grazie

ecco il log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12.08.11, on 03/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\AVG\AVG9\avgchsvx.exe
C:\Programmi\AVG\AVG9\avgrsx.exe
C:\Programmi\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Analog Devices\Core\smax4pnp.exe
C:\Programmi\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Programmi\WKICOSIMI\ClientGrafico\bin\cligrafsrv.exe
C:\Programmi\Logitech\Video\LogiTray.exe
C:\USBStorage\USBDetector.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\AVG\AVG9\avgam.exe
C:\Programmi\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Logitech\Video\FxSvr2.exe
C:\Programmi\TomTom HOME 2\TomTomHOMEService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Programmi\AVG\AVG9\avgemc.exe
C:\Programmi\AVG\AVG9\avgcsrvx.exe
C:\Programmi\AVG\AVG9\avgcsrvx.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Mozilla Thunderbird\thunderbird.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\msfeedssync.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Dati applicazioni\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programmi\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programmi\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {bd0e4d83-654e-4213-965b-fcbe887061f4} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmi\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Programmi\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ASUS Camera ScreenSaver] C:\WINDOWS\ASScrProlog.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Programmi\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Programmi\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [USBDetector] C:\USBStorage\USBDetector.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Broken Internet access because of LSP provider 'c:\programmi\bonjour\mdnsnsp.dll' missing
O15 - Trusted Zone: http://isifatturazione.isiweb.it
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - http://demo.isiweb.it/reports/activexviewer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 0777537703
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CC71D9F1-818D-4ADA-868C-BF80C6A25BB3}: NameServer = 10.0.0.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmi\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG9\avgemc.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG9\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Unknown owner - C:\Programmi\Bonjour\mDNSResponder.exe (file missing)
O23 - Service: cligrafsrv - Unknown owner - C:\Programmi\WKICOSIMI\ClientGrafico\bin\cligrafsrv.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Programmi\File comuni\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Programmi\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: TomTomHOMEService - TomTom - C:\Programmi\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Unknown owner - C:\Programmi\Yahoo!\SoftwareUpdate\YahooAUService.exe (file missing)

--
End of file - 9263 bytes

Re: OPZIONI INTERNET NON SI APRE

MessaggioInviato: gio mar 03, 2011 4:30 pm
da Berga95
Il log è pulito; C:\Programmi\WKICOSIMI\ClientGrafico\bin\cligrafsrv.exe lo conosci?

Puoi farci vedere anche il log di MBAM?

Ho trovato questo in rete, guarda se ti può essere d'aiuto...

Re: OPZIONI INTERNET NON SI APRE

MessaggioInviato: ven mar 04, 2011 12:45 pm
da GIULIO BASSI
Fiuuuu ..... ragazzi ... il problema era più semplice del previsto ........ si è risolto tutto reinstallando ex novo (con precedente disinstallazione) di Internet Explorer 8 .... adesso funziona!
grazie a atutti